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BMC Helix Knowledge Management by ComAround 21.x: Fundamentals Administering
BMC Helix Knowledge Management by ComAround is a cloud-based Knowledge Management software specifically designed to optimize the creation and reuse of knowledge within your organization.
This comprehensive hands-on training focuses on how to manage features, settings, and users in the application interface to optimize the workflow and usage.
Major release:
BMC Helix Knowledge Management 21.x
Good for:
Administrators
Course Delivery:
Instructor-Led Training (ILT) | 4 horas
Course Modules
Foundation
Content Structure/Taxonomy
Creating and Working with Tags
The KCS® Template
Administration Module Overview
User Groups
Managing Licensed Users
Managing Basic Users
Portal Settings
Platform Specific Settings: ComAround Knowledge
Platform Specific Settings: ComAround Self-Service
Platform Specific Settings: Knowledge Worker Platform
Microsoft Teams Integration App
Alarms
Reporting and Analytics
Knowledge Library Content
Course Modules
Foundation
Content Structure/Taxonomy
Creating and Working with Tags
The KCS® Template
Administration Module Overview
User Groups
Managing Licensed Users
Managing Basic Users
Portal Settings
Platform Specific Settings: ComAround Knowledge
Platform Specific Settings: ComAround Self-Service
Platform Specific Settings: Knowledge Worker Platform
Microsoft Teams Integration App
Alarms
Reporting and Analytics
Knowledge Library Content
Recommended Trainings
BMC Helix Knowledge Management by ComAround 21.x: Fundamentals Using